Blog
Feedback through Nonviolent Communication
It's stating the obvious to say that feedback is a necessity for learning in organisations. Yet we often see that feedback is lacking, and both managers and employees are at a loss without it.
From good to gold
When customers find a product or service good, it often comes down to small details. Companies that excel in customer experience set themselves apart from th...
Giving Compliments... Not So Obvious?
On Compliment Day, we put giving compliments in the spotlight. It's not always easy to express appreciation to each other. There are several reasons for thi...
How to get long talkers to the point?
Getting your point across in few words is an art. Giving good feedback is too. Feedback can provide others with information to gain insight into their behaviour...
Receiving feedback = giving yourself a gift
How do you give feedback effectively? Thousands of books have probably been written about that question. About how to receive feedback effectively, only a handful.